Our workshops include a thorough review of the brand values, brand personality, benefits and substantiates, challenges and targets. Outputs include a distilled proposition, brand essence, agreed positioning and a tone of voice which naturally speaks for each sub-brand.
For some clients we hold a series of workshops with different stakeholder groups, for others one workshop is held with a diagonal slice of the organisation from managing director to team members. Other workshops include marketing stakeholder workshops, user persona workshops for digital briefs, and creative briefing workshops.
Our marketing stakeholder workshop is conducted generally just with the marketing team, with perhaps a representative from sales. Here we review our core target audience personas including B2B audiences and B2C audiences. We think about their needs, pains, behaviours and journeys and produce a set of user personas for both teams to work with in ongoing marketing.